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Acer Aspire V Nitro Black Edition Notebooks: Gaming in a Slim Package

It's a sad truth that you can't game all the time. With that in mind, Acer's new Aspire V Nitro Black Edition series laptops have enough muscle to blast through the baddies, but can seamlessly transit...

Windows 10 Hands-On: A Good Start

The real Windows is back. Today, Microsoft showed off the first preview build of Windows 10, which does away with the infamous Modern UI and brings back the Start menu, with a few new twists such as...

Windows 10: Top 6 New Features

Windows is about to get a big upgrade. From a resurrected Start Menu to new multitasking tools, the latest Microsoft operating system is designed to remedy the frustrations caused by the confusing...

Microsoft Unveils Windows 10 With Revamped Start Menu

SAN FRANCISCO -- The next Windows is such a radical departure from its predecessors that Microsoft has jumped up two version numbers. At a press event today (Sept. 30), Microsoft executive vice pres...

Belkin's Thunderbolt 2 Dock Bridges Mac vs. PC Divide

While the death knell of the personal computer is wildly over estimated, it is undeniable that desktop PC sales have flagged in recent years. With most users opting for a laptop's combination of power...

Toshiba Tech Support: 2014 Rating

Last year, Toshiba earned its third-straight C+ score for overall tech support, despite its newly revamped website. This year, we ran into many of the exact same problems as we did in previous years, and the company earned the same low score..

Samsung Tech Support: 2014 Rating

Samsung continues to fine-tune its tech support, mostly with great success. In last year's Tech Support Showdown, the company scored a strong B+, thanks to a combination of social media, live chats an...

Lenovo Tech Support: 2014 Rating

Lenovo's slogan is "for those who do," and if you buy the company's laptops, prepare to do for yourself. The ThinkPad maker has a long-standing policy of refusing to answer what it considers to be "so...

HP Tech Support: 2014 Ratings

In 2013's Tech Support Showdown, HP finished dead last among our field of nine major brands. Hoping to improve on last year's C- rating, HP appears to have continued efforts to upgrade its tech support.

Dell Tech Support: 2014 Rating

If the angry posts on Dell's Facebook profile are to be believed, Dell's tech support team is made up of rude, incomprehensible reps. We encountered none of that, however, during our experience with Dell this year.